Shipping Policy
📦 Shipping Policy
We’re proud to offer reliable, tracked shipping for all our outdoor gear.
Processing Time
All orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order ships.
Estimated Delivery Times
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Australia: 5–12 business days
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United States & Canada: 7–15 business days
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UK & Europe: 7–15 business days
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Other international locations: 10–20 business days
Please note: Shipping times may vary due to customs, weather, or local carrier delays.
Tracking Your Order
Once your order is on the way, you’ll receive a tracking number via email. You can also track your order easily using the Shop app.
Shipping Fees
We offer free shipping on all orders over $149.99. Orders under $149.99 may incur a flat shipping rate calculated at checkout.
Lost or Delayed Orders
If your tracking hasn’t updated in 15 days or your item hasn’t arrived within the estimated window, please contact us and we’ll help resolve the issue as quickly as possible.